News article about spam increase.

Due to an unexpected problem, we restarted our routers. This caused our DSL customers to be offline for about 10 minutes. At this time, our DSL customers should be able to get online and we are closely monitoring the network to ensure that network service remains stable. We sincerely apologize for this interruption in service.

In our continuing effort to improve your Internet experience, we have upgraded our spam filtration software on our mail servers! You should experience a noticeable reduction of spam in your mail.
If you have questions on how to customize your spam filter settings for your mail, please give us a call and one of our friendly representitives will be happy to assist you.

We have completed upgrade maintenance on our internet lines. You should be able to connect to the internet normally at this time. We apologize for the inconvenience this maintenance may have caused and thank you for your patience.

SBC will be performing emergency maintenance on all DSL networks between 12am - 6am on 3/6/05. This may cause intermittent downtime for DSL customers through this period of time. The network activity will allow for overall improved network reliability.

Scheduled maintenance will be conducted on our routers starting Sunday, January 9, 2005 at 12AM, lasting roughly 3 hours until 3AM. During this time, network services such as web browsing and email may be unavailable. We apologize for the inconvenience.

We are expecting scheduled maintenance to occur on our lines from 12AM - 6AM on November 30, 2004. We apologize for any inconvenience this may cause.

The mail server is currently experiencing delays in delivering messages received. Please be aware that the mail server may be unresponsive while we work toward resolving the issue. We apologize for any inconvenience this delay may cause.

The mail server encountered some unexpected problems last night at around 10 PM. Technicians worked throughout the night and were able to restore the mail server around 9:30 AM this morning. None of the messages that were received during this outage were lost, and you should have received messages to your mailbox as usual. We apologize for any inconvenience this outage may have caused.

We are now offering broadband dialup service as part of our standard dialup service! This service is only available when dialing a number ending with -0071.

If you need assistance with checking or changing the number your computer dials, feel free to call our technical support staff who will be happy to walk you through the steps.

SnowCrest is now offering a more competitive DSL service! Please check our broadband page for further information.

SnowCrest is now offering DSL in Dunsmuir! This new location expands the locations SnowCrest services DSL to 10. For details and pricing please check out the DSL information we have on our site, or call us today!

We have just been notified that an unexpected outage has occurred on the phone company's main lines affecting all broadband dial-up customers. Please be aware that they are looking to resolve the outage, but at this time do not have an estimated time for when they expect to have their lines fixed. For the time being, we ask that all broadband dial-up users use the regular dial-up numbers to dial in when connecting to the internet. We apologize for this inconvenience and thank you for choosing SnowCrest.

We are delighted to announce that SnowCrest is now able to offer DSL internet access in Weed and is taking preorders for Dunsmuir which is slated to go online with DSL at the end of this week! This coverage is an extension to our existing coverage in Siskiyou county.

Ready to ride the next wave of high speed internet access? Call us today!

We have been made aware of an email that some users may be receiving that appear to have been sent by SnowCrest staff directing them to open a zipped attachment and read instructions contained therein to avoid virus infections on their computer or mailbox. Other similar messages claim that customers will be disconnected within 3 days if they do not open the zip file.

SnowCrest never sends out attachments to end users, nor do we ever ask our customers to provide us with their username and/or password via email. Please do not open any attachments contained in emails claiming to be from SnowCrest staff. We are investigating the source of these emails and are doing what we can to prevent any further spreading of these misleading messages.

Dial-Up Broadband allows anyone to download webpages up to 5 times faster for only an additional $5 per month! Check it out here!

Maintenance on the mail server was performed successfully last night. No mail was lost, although some messages may have been delayed. We appreciate your patience as we work to improve our service.

Earlier this morning we were experiencing a problem with our cable internet service. This has been fixed and cable internet service should be restored.

The mail control panel has been upgraded with two new pages - one for viewing the spam messages which have been quarantined by the server, and the other for viewing quarantined viruses. These pages can be accessed either through the mail control panel, or by clicking on these links:
http://www.snowcrest.net/mailcontrol/login-spam.php
http://www.snowcrest.net/mailcontrol/login-virus.php
We have also made additional improvements to the mail server's software, which will allow us to store quarantined mail on the server for a longer period of time while improving the overall performance of the system. We expect these improvements to address the majority of issues that our users have been experiencing to date.

Need Speed? We have a whole host of new broadband options and some amazing new promotional prices. Check out our offerings on Cable, Wireless, Satellite, and DSL. We have the right speed and right price for any taste or budget. If you have ever considered jumping on the information super-highway, now is the time, and SnowCrest is the right provider to get you there in style.

Are you unimpressed with even the fastest home broadband product? Then stop by the SnowCrest Internet Café in downtown Mount Shasta. Our blazingly fast power machines surf the net on a 6 megabit superpipe! Play all your favorite online games, browse the net, type up your important documents, or connect your laptop via our wireless hotspot all while sipping some of the best espresso in the north state.

Maintenance work was completed yesterday after an unexpected emergency with one of our routers. All systems have been closely monitored since then and are functioning normally.

We thank you for your patience during this unexpected incident.

We have experienced an unexpected router outage in our facility in Mount Shasta. As a result of this outage, all broadband customers will have trouble getting online, and our mail server will not be available.

Please be assured that we are working as fast as we can to resolve this issue and apologize for any inconveniences this may cause. We will post a followup news item once the router outage has been fixed.

We thank you for your patience during this unexpected incident.

Router maintenance is scheduled to occur throughout the day. Cable customers with a dialup-return (one-way cable) may experience fluctuations with their connection.

We will follow up with an announcement when the maintenance is finished. We thank you for your patience.

Maintenance on the dialup facility is finished, and all systems are operating normally.

SnowCrest will be upgrading equipment in its main dialup facility throughout this morning and afternoon. Customers may have trouble accessing the internet via dialup modem

We thank you for your patience as we work to install better equipment, and thank you for choosing SnowCrest as your internet service provider.

Microsoft has recenty released a security bulletin detailing a security hole potentially as dangerous as the one which allowed the W32.Blaster worm to propagate. This security hole is present in the Windows NT/2000/XP operating systems.

It is recommended you read the bulletin by Microsoft and immediately patch your operating system if it is one that is affected by this security hole.
Microsoft's Security Bulletin
Microsoft's Fix Page

The SnowCrest website cascading stylesheets have been fixed for Netscape 4 compatilibity. Netscape 4 users can now see the new look and feel of the site that had been previously incompatible with older generation browsers.

Service from our wireless relays coming down from Gray Butte were disrupted during last night's lightning storm. While good signals are still being broadcast from the wireless relays, one of the network components bridging the relay has apparently failed sometime during the storm.

As a result, wireless internet customers in McCloud and those customers in Mount Shasta who point their antennae toward Gray Butte will be able to receive a working wireless signal but not be able to connect to the internet.

Please be advised that we are working toward resolving this outage. However, due to circumstances out of our control (such as weather, access to the facility on Gray Butte, availability of replacement equipment, etc) we may not be able to immediately restore service to the McCloud and Mount Shasta areas. At this time, we advise all wireless customers impacted by this outage to switch to the dialup connection that is provided with the wireless internet service. For assistance in setting this up, please call us at our offices and we will be happy to assist you.

We apologize for the inconveniences caused by this outage, and thank you for your patience.

There will be a scheduled maintenance on Tuesday, July 29, 2003 between the hours of 1:00AM and 4:00AM PDT. Due to Cisco's recent discovery of a security vulnerability, one of our backbone providers will be upgrading their routers to be more secure. Our mail server, game servers, wireless internet, DSL internet, and cable internet services will be disrupted during this maintenance window. The estimated duration of this outage is 20 minutes.

Thank you for your patience and we apologize for any inconveniences this maintenance may cause.

Starting at 3PM PDT, emergency router maintenance was conducted at the Mount Shasta facility. The maintenance window was 30 minutes, and during this time, the mail server, wireless internet, and cable internet were unavailable.

Due to the immediacy of the maintenance, we were unable to provide advance notification to our customers. We apologize for any inconvenience this emergency maintenance may have caused.

Router maintenance and upgrades are scheduled for our National Dialup service on Friday, July 18th, 2003, tentatively set for 12AM until 3AM. Please be advised that customers may have difficulty logging on or establishing a dialup connection during this time. The maintenance window and duration may also change without notice. Thank you for your patience and we apologize for any inconvenience this maintenance may cause.

Customers had been reporting problems browsing the new site with Netscape version 4. The site has been fixed, and Netscape 4 users should now be able to browse the site. It is recommended that users upgrade to the latest version of their browser in order to best experience the new design of the site.

SnowCrest is proud to announce the opening of a new Internet cafe in Mt. Shasta on the 4th of July, and the opening of our redesigned website!

The location of the new internet cafe is 333 North Mt. Shasta Blvd in Mt. Shasta, right next to Suzie's corner store. We are offering a free Krispy Creme doughnut with every drink purchased while supplies last! Come on in for an espresso, Italian soda, soft drink, and soar on the Internet with our high speed connection at one of our terminals in the cafe!

Details for the store will be available shortly, so check back later for more information.

Please send us any questions or comments about our new site to support@snowcrest.net